教授课程 Teaching

餐饮服务 Food and Beverage Service

酒店管理 Hospitality Supervision

酒店前台操作流程 1 Hospitality Front Office Procedures 1

酒店前台操作流程 2 Hospitality Front Office Procedures 2

酒店实习 Work Placement

住宿服务 Accommodation Servicing

住宿管理 Accommodation Management

人力资源管理实务 Human Resource Management Practice

客户服务文化构建 Creating a Culture of Customer Care

研究技巧 Research Skills

个人简介 Profile

2018.11-至今 福建省厦门大学国际学院教师，教授必修课程和酒店管理专业课程

2016.04-2018.03 Foundation Global Education (Hong Kong), Senior Operations Officer, 负责英美澳加和亚洲地区本科及研究生升学申请工作

2014.08-2016.01 香港理工大学，国际酒店管理硕士学位

2013.07-2014.08 厦门泛太平洋大酒店，前厅部秘书

2009.09-2013.07 东北财经大学，旅游管理学士学位；英国萨里大学，旅游管理一等学士学位

Nov. 2018 - present Lecturers in the International College of Xiamen University, teaching compulsory courses and specialised course of Hospitality Management

Apr. 2016 - Mar. 2018 Foundation Global Education (Hong Kong), Senior Operations Officer, responsible for applicaitons of undergraduate degree and postgraduate degree of universities and colleges in USA, UK, Australia, Canada and Asia district

Aug. 2014-Jan. 2016 The Hong Kong Polytechnic University，MSc in International Hospitality Management

Jul. 2013-Aug. 2014 Pan Pacific Xiamen, Front Office Secretary

Sep. 2009-Jul. 2013 Dongbei University of Finance and Economics，BSc in Tourism Management；University of Surrey, BSc in Tourism Management with First Degree Honour